Store Policy
Delivery & Return policy
Our team provides packaging that will protect the product from logistical damage. Normal free standard shipping is registered Thai post. There is an additional charge for the EMS option. We only ship within Thailand at this time.
We stand behind the quality of every product we sell. Customers can return or exchange products within 1 week after receiving the product.
Customers can return or exchange products within 1 week after receiving the product. Returned products must meet the following criteria.
1. Quality problems or wrong product sent
2. The product must be unused and never washed.
3. If you would like to return your purchase please notify us via our contact here. In the case that the customer changes the product because he wants to change the color or size from what he ordered. The customer will be responsible for shipping costs and any differences that occur.
In the event that there is a problem with the product, the store will be responsible for the shipping costs. Products that will be exchanged within 14 days after the customer receives the ordered product.
Privacy and security
This privacy notice applies only to information collected by this website. It will notify you as follows:
-
What personally identifiable information is collected from you through the Website?
-
How to use and who may share such information
-
What choices do you have about our use of your information?
-
Security procedures in place to protect against misuse of your information.
-
How can you correct incorrect information?
Person data storage
We are the sole owner of the information collected on this website. We only have access to/collect information that you voluntarily provide to us via email or direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you regarding the reason you contacted us. We will not share your information with third parties outside of our organization. Other than as necessary to fulfill your request, for example to deliver an order.
Unless you ask us not to do it, we may contact you via email in the future to tell you about special offers. New products or services or changes to this privacy policy Access and control of your information
You can opt out of receiving future communications from us at any time. You can do the following at any time by contacting us via the email address or phone number listed on the website.
-
You can see the information we have about you.
-
Update your information Notification of deletion of information about you Express your opinion about the information
We take precautions to protect your information. When you submit sensitive information through the Website. Your information is protected both online and offline. We do not collect sensitive information (such as credit card information).
Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.